Public website for reporting street lighting faults.

1 - Each light is shown by a marker. Click on a marker to report a fault

2 - Green markers show lights that are not the responsibility of the local authority. You cannot log faults on these lights

3 - Orange markers show LED lights

4 - Hover the mouse over a Light to see the pole number of the street light

5 - If you cannot find your light on the map then press the email icon and enter as much detail as you can in the comments

How will we use the information about you?

We are compliant with the European GDPR regulations and take your data protection seriously

If you decide to log a fault using this website you will have the option of entering your name, email, and phone number. You may select to enter as much or as little personal information as you wish.

Any personal information you enter will be visible to the engineer who comes to repair the lighting fault. If you have entered a telephone number the engineer may, in rare cases, call this number to clarify the location or the nature of the fault.

If you have entered an email address then you will receive an email notification that the fault has been raised and you will be automatically notified by email when the fault is fixed.

Any personal information is retained until the Fault you have logged is closed, or until 30 days have passed; whichever is sooner. After this point your personal information is deleted.

For further information please contact GDPR@ITArchitecture.co.uk